Acceptance of these terms

This is a contract. By creating a Deepmerge account, connecting an AI tool to it, or otherwise using the service at deepmerge.ai, you agree to these terms. If you do not agree, do not use the service.

If you are using Deepmerge on behalf of a company or other organization, you confirm that you have the authority to bind that organization to these terms, and "you" then means that organization.

We may update these terms from time to time. The "Changes to these terms" section below explains how that works and how we tell you.

What Deepmerge is

Deepmerge is a shared workspace that your AI tools read from and write to. You create an account, and you connect AI tools such as ChatGPT, Claude, Cursor, and others. Those tools save content on your behalf: notes, findings, decisions, files, and links.

Each connected tool receives a scoped, revocable access token. Deepmerge keeps an activity log of what each tool read and wrote, so you can see what your tools did.

To make your saved content searchable, we turn it into a private search index. We do this by sending content to a third-party embeddings provider through its API. That provider does not use this data to train its models, and neither do we.

We may change, add, or remove features over time. The core idea, a place where your AI tools save and find content, will stay the same, but specific capabilities can evolve.

Eligibility and age

You must be at least 16 years old to use Deepmerge. If you are younger than the age of majority where you live, you may only use the service with the involvement of a parent or legal guardian.

You may not use Deepmerge if you are barred from doing so under applicable law, or if you are on a government sanctions or denied-party list.

By using the service you confirm that the information you give us is accurate and that you meet these requirements.

Your account and security

To use Deepmerge you create an account with your name and email. You may also choose to sign in with Google. You are responsible for keeping your login credentials safe.

You are responsible for everything that happens under your account, including content saved by the AI tools you connect. Treat your access the way you would treat the keys to your office.

Keep your account information accurate and up to date so we can reach you about important changes.

If you believe your account or a connected tool has been compromised, contact us right away at support@deepmerge.ai and revoke the affected tool's access.

Connected AI tools and access tokens

Deepmerge is built so that AI tools can read and write on your behalf. When you connect a tool, you grant it a scoped access token that lets it act within your workspace.

You decide which tools to connect, and you can revoke any tool's access at any time. Once revoked, that tool can no longer read or write your content.

You are responsible for the tools you connect and for what they do in your workspace. AI tools can make mistakes, save inaccurate content, or take actions you did not expect. Review what your tools save, and do not rely on saved content without your own judgment.

The connected tools are made by other companies and are governed by their own terms and privacy policies, not ours. We are not responsible for how those tools behave or for the content they generate.

Acceptable use

We want Deepmerge to stay useful and safe. You agree not to misuse the service. In particular, you agree not to do any of the following:

Break the law, or use Deepmerge to store or share content that is illegal where you are.
Infringe anyone's intellectual property, privacy, or other rights.
Upload malware, or try to probe, scan, or breach the security of the service.
Attempt to gain access to accounts, data, or systems that are not yours.
Reverse engineer, decompile, or copy the service except where the law expressly allows it.
Resell, sublicense, or white-label the service without our written permission.
Place an unreasonable load on our systems, or interfere with other customers' use of the service.
Use the service to build a competing product, or to scrape it at scale.
Harass, threaten, or abuse our staff.

If you are not sure whether something is allowed, ask us at support@deepmerge.ai before you do it. We may suspend or terminate accounts that break these rules, as described in the suspension and termination section.

Your content and ownership

You own your content. The notes, findings, decisions, files, and links that you or your connected tools save in Deepmerge belong to you. We do not claim ownership of it.

We do not sell your content, and we do not use your content to train AI models. That is a core principle of how we run Deepmerge.

To operate the service for you, you grant us a limited, non-exclusive, worldwide license to host, store, copy, index, display, and transmit your content. This license exists only so we can run the service: store your content, build your private search index, show it back to you and your connected tools, and keep backups. It ends when you delete the content or close your account, except for backups that age out on our normal schedule and anything we must keep to meet a legal obligation.

You are responsible for your content and for having the rights to save it in Deepmerge. You confirm that your content, and your connected tools' use of it, does not break the law or violate anyone's rights.

You can export your content and delete it. The tools to do so are part of the service.

Our intellectual property

Deepmerge, including the software, design, branding, and documentation, belongs to us. These terms do not give you any ownership of the service or our intellectual property.

We grant you a limited, non-exclusive, non-transferable, revocable right to use Deepmerge for your own use, while these terms are in effect and you are following them. That is the extent of the rights you get.

If you send us feedback or suggestions, we may use them to improve the service without any obligation to you. You are not required to send feedback, but if you do, we can act on it freely.

Plans, fees, and billing

Deepmerge offers two plans. The Free plan costs nothing. The Team plan costs $10 per member per month.

On the Free plan, your activity history is kept for 30 days. On the Team plan, your activity history is kept for the life of your account.

Team plan billing is monthly. We charge through a third-party payment processor; we do not store your full card details ourselves. By subscribing, you authorize us to charge your payment method each month until you cancel.

You can cancel at any time. Cancellation takes effect at the end of your current billing period, and you keep Team features until then.

Fees do not include taxes. You are responsible for any sales, use, value-added, or similar taxes, except for taxes based on our income.

We do not give refunds for partial months or unused time. If we ever change our prices, we will give you notice before the change applies to you, as described in the "Changes to these terms" section.

If a payment fails and is not resolved, we may downgrade your account to the Free plan or suspend Team features.

Beta features and changes to the service

From time to time we may offer beta or early-access features. These are works in progress. They may change, break, or be removed at any time, and they are provided as is, without any warranty.

We may add, change, or discontinue features of the service. If we plan to remove a feature you rely on in a way that materially reduces the service, we will make a reasonable effort to let you know in advance.

Third-party services

To run Deepmerge, we rely on a small set of service providers: a cloud host, a payment processor, a transactional email provider, and an embeddings provider that powers private search.

These providers process data only so we can deliver the service to you. The embeddings provider does not use your data to train its models.

The AI tools you connect are also third-party services, controlled by their own makers. We are not responsible for the availability, behavior, or terms of any third-party service, including connected AI tools.

Service availability and disclaimer of warranties

We work hard to keep Deepmerge available and reliable, but we do not promise it will always be uninterrupted, error-free, or secure. The service may go down for maintenance, updates, or reasons outside our control.

Deepmerge is provided "as is" and "as available," without warranties of any kind, whether express or implied. To the fullest extent allowed by law, we disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the service will meet your requirements, that any content saved by your AI tools will be accurate or complete, or that defects will be corrected. You use the service, and rely on its content, at your own discretion and risk.

Limitation of liability

To the fullest extent allowed by law, Deepmerge will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the service.

To the fullest extent allowed by law, our total liability for any claim relating to the service is limited to the greater of one hundred Canadian dollars (CAD $100) or the amount you paid us for the service in the twelve months before the event that gave rise to the claim.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. In that case, our liability is limited to the smallest extent the law allows.

These limits reflect the deal between us: the price of the service is set on the understanding that our liability is limited as described here.

Indemnification

You agree to defend and indemnify Deepmerge against any third-party claims, damages, losses, and reasonable costs (including legal fees) that arise from your use of the service, your content, the AI tools you connect, or your breach of these terms or of applicable law.

We will let you know about any such claim, and you can take part in defending it. You will not settle any claim in a way that imposes an obligation on us without our written consent.

Suspension, termination, and your data

You can stop using Deepmerge at any time. You can cancel a paid plan as described in the billing section, and you can close your account.

We may suspend or terminate your access if you break these terms, if your use puts the service or other customers at risk, if you fail to pay, or if we are required to by law. Where it is reasonable to do so, we will give you notice and a chance to fix the problem first.

Before you leave, you can export your content. After your account is closed, we will delete your content within a reasonable period, except for backups that age out on our normal schedule and anything we must keep to meet a legal obligation.

The parts of these terms that should survive termination, such as content ownership, disclaimers, limitation of liability, indemnification, and governing law, will continue to apply after your account ends.

Confidentiality

In the course of running the service, we may need to access your content, for example to provide support you request, to investigate a security or technical problem, or to comply with the law. We treat your content as confidential and limit access to staff and providers who need it to do their jobs.

If you share non-public information about Deepmerge with us, such as security findings, we will treat it with the same care.

Changes to these terms

We may update these terms as the service grows or the law changes. When we make a material change, we will update the effective date at the top and take reasonable steps to let you know, such as by email or a notice in the service, before the change takes effect.

If you keep using Deepmerge after a change takes effect, you accept the updated terms. If you do not agree, you should stop using the service and may close your account.

Governing law and disputes

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there, without regard to conflict-of-laws rules.

You agree that any dispute relating to these terms or the service will be handled by the courts located in Toronto, Ontario, Canada, and you consent to the jurisdiction of those courts.

Before starting any formal dispute, please contact us at support@deepmerge.ai so we can try to resolve the matter directly. Most issues can be sorted out quickly that way.

If any part of these terms is found unenforceable, the rest stays in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these terms without our consent; we may assign them in connection with a merger, acquisition, or sale of our business.

Contact us

If you have any questions about these terms or about Deepmerge, email us at support@deepmerge.ai. We are happy to help.